Contact information

We are committed to providing helpful and timely customer care. Whether you have questions about toy suitability, order tracking, or return requests, please contact us through any of the following channels:

  • E-Commerce Store: rq6his-ek.myshopify.com

  • Company Legal Name: BPS BEACHSIDE PLUMBING SERVICES PTY LTD

  • Entity Identification Number (Entity ID): #412599145

  • Contact Representative: Marigold Wiedmann

  • Customer Support Email: [email protected]

  • Registered Company Address: 10 Eugene Cres

  • Return Department Address: 10 Eugene Cres

Support Operating Hours:

  • Monday – Friday: 9:00 AM – 5:00 PM (AEST)

  • Email inquiries are usually answered within 24 to 48 business hours.